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Getting to Yes on Open Data

IAC Building by Frank Gehry on the west side of Manhattan at night. Credit: Photo: Dan DeLuca

One of the major objectives of the open data movement is to increase the transparency of government (the other is to foster innovation). Making public data available online (preferably in a XML data feed or API) is the first step towards creating the tools and applications that can help citizens understand what’s going on inside government, which can help to ensure accountability, and in the longer-term, builds greater trust between citizens and their government. 

At the federal level, the new administration is ushering in a new era of openness and embraced network technology and new media as a way to improve transparency and accountability in government. Through the President’s Open Government Directive, federal agencies are now required to develop plans to release their data and foster public participation online. Across the pond, the UK government is taking similar steps to release its data.

Progress at the state and local level is understandably more piecemeal. Massachusetts and Utah are among the few states that have launched their own open data initiatives, while a few major cities such as San Francisco, Washington D.C., and New York are making headlines for their open data efforts. But for many Americans, data from their city and local government agencies is still not available.

Convincing local government leaders to jump on the open data bandwagon can be a challenge. While cities that publish their data online stand to accrue a number of benefits, most officials tend to focus on what they perceive to be the potential drawbacks of such plans. To combat these attitudes, the National Neighborhood Indicators Partnership, a project of the Urban Institute in Washington, D.C., has published a list of the five most commonly given reasons public data providers resist open data efforts, along with suggestions for overcoming them.

How to bring more municipal governments into the open cities fold was also a topic of discussion at CityCamp, a gathering of open government advocates in Chicago this January sponsored by the Rockefeller Foundation. There, participants from around the country shared tips on how they are moving open data efforts forward in their communities.

The consensus? Like most successful organizational change, it helps if there is some leadership from within. Identifying a leader within local government – a mayor, councilperson, department head, or technology officer – who can act as a champion for the cause is critical. The alternative is building a large enough collation of citizens and local leaders that can force local government to make publishing its data online a priority – admittedly a much tougher task.

Second, to make sure you address the institutional aversion of risk, it always helps to trot out examples of other cities that have opened up their data and not had the sky fall on top of them. Cities like San Francisco and Washington D.C. are great examples. Ideally, you want to connect the top brass and IT managers in your city to their counterparts in cities that have already made the jump, so that they talk frankly with someone who shares their responsibilities.

Once there is some buy-in around the idea, it’s a good idea to start out with data that doesn’t immediately create headaches for the city or agency. This might be information about restaurant violations, rather than something more sensitive like crime statistics. This “testing the waters” phase can help make both the people in charge and the city’s IT staff get comfortable with publishing data online. 

Also, before launching into any public data publishing efforts, it’s a good idea to see what types of data might actually be most important to people in the community. For example, cities grappling with development might want to have data on building permits available, versus a city that might not be experiencing much development, and is more interested in data about schools or traffic. Free online crowd sourcing tools such as UserVoice are great for this task.

Finally, it’s a good idea to partner with some established websites so that data can begin flowing before more tailored applications are built by the city or third-party developers. Everyblock, SeeClickFix and CleanScores are all examples of online tools that leverage data from cities to provide users with news and information about their community.

In truth, with many cities already struggling to deliver basic services, it’s understandable why some government managers might be afraid to invite the additional public oversight and input that might come with open data initiatives. Yet as more and more cities demonstrate that the risks of releasing public data are far outweighed by the benefits, its likely that we’ll see a increasing number of cities will begin to say “yes” to open data.

Christian Madera writes the Open Cities column for Next American City. He is a former managing editor of Planetizen, and has spent the last decade working in the fields of urban planning policy and web technology.

chicago public participation open cities web applications transparency citycamp data feeds

Comments

  1. scott dadson in beaufort, SC on Thu, Feb 25, 2010 at 10:27am

    In the city of beaufort, we are striving to open up our city.  The challenge is to create a managment team and political will to understand what the core services are, how should they be measured, what data is relevant, etcettera.  The problem with unfettered open access is not only a legal issue (HIPPA, Personnel records, police records, etcetttera) but one of education.  Education is an essential tool in our form of government and helping the public to understand the services provided and the data that is relevant is an important part of public administration.  The relationship to inputs (cash, regulations, those responsible) and thier relationship to outcomes is important.  Please check out our dashboard at: http://www.cityofbeaufort.org/Departments/Finance/Default.aspx or http://www.cityofbeaufort.org/Departments/City_Manager/Default.aspx

    Great article!  Keep up the good work on opening up the data.
    Scott Dadson, City Manager
    City of Beaufort

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